Campaigns, templates, surveys
Blast if you must. Keep the replies.
Outbound campaigns can use an alphanumeric Sender ID; survey invites still use the company number. Replies become inbox conversations. Scheduling is one-off in the company timezone — not a recurring engine we do not have.
Contacts & templates
The list you send to lives in the product — import contacts, save templates, then pick a recipient list. Not a spreadsheet pasted into a blast box.
- Contact book with import
- Reusable message templates
- Campaign recipient lists
Campaigns
A one-off send in the company timezone. Campaigns can use an alphanumeric Sender ID (business name style). Replies to the company number come back to the shared inbox, so a blast on the 04 still ends as a conversation the desk can answer.
- One-off schedule in the company timezone
- Alphanumeric Sender ID on campaign sends
- Campaign codes
- Personalisation: %name%, %label%, %number%, %service_number%
- Auto final line: Reply STOP to opt out
- STOP to the company 04 → company do-not-send list
- Unsubscribed / DNS recipients are skipped
- Not recurring. Not full spreadsheet mail-merge.
Binary Elements is an ACMA Certified Telco and Sender ID Agent — we help you register your alphanumeric Sender ID, then Campaigns send from that ID. Conversations stay on your business 04 — the number the whole team can answer. Sender ID in full →
Surveys
An invitation SMS from the company 04, a hosted form the contact opens. Quiet hours and a cooldown keep automated sends from piling on.
- SMS invitation with hosted form at /s/[token]
- Quiet hours in the customer timezone for automated sends
- Per-contact cooldown
- Completion webhook + optional email notify