BE AI agent
A BE AI agent on your business 04
Draft or auto-send under your rules — on the same company inbox as your team. Draft-for-review, business hours, and cases exist because a person still owns the conversation.
The leash (per service number)
You turn the BE AI agent on per 04 — not as a company-wide autopilot. Choose auto-send or draft-for-review, cap replies per hour, keep business hours in the company timezone, and queue off-hours catch-up. Those controls exist so it never runs unconstrained.
- On or off per service number
- Reply mode: auto or draft-for-review
- Max replies per hour
- Business hours in the company timezone
- Off-hours catch-up queue
Sees the real thread
Memory mirrors what was actually sent, including human replies. It does not invent a parallel history, and it does not take the case from the desk. A person still owns the conversation.
Builders
Software can use the same inbox: reply, summary, and context sit on /api/v1. Webhooks fire when a reply goes out or a draft
is created. The full contract is in the portal after you sign in.
- Reply, summary, and context on the public API
- Events:
ai.reply.sentandai.draft.created - Docs after sign-in — not a second product
Part of BE AI
The BE AI agent on Messaging is the product AI under the BE AI platform. Deeper business-system connectors live on BE AI when wired there — not as SMS-portal ERP magic.